Archive for the 'Corporate responsibility' Category

M-banking and money laundering

Monday, June 22nd, 2009

One of the big raps against mobile banking is that it will unleash a wave of cross-border terrorism funding and criminal money laundering, because the practice is so unregulated.  It’s a major concern that regulators are beinning to come to grips with.

But what if mobile banking might actually reduce AML and terrorism funding. How m-banking can reduce money laundering (Business Daily, May 27), by Matt Herbert of The Fletcher School, suggests that might be possible:

Compared to informal value transfer systems, m-banking provides exponentially more information to detect, trace and to deter the operations of criminal and terrorist organisations.

The government of Kenya should embrace mobile banking as an anti-money laundering opportunity, rather than as a money laundering threat.

The security of M-Pesa-like systems, its accessibility and its low costs are likely to draw increasing numbers of subscribers, allowing for better information collection, analysis, and law enforcement.

At the least, the shift of customers from informal value transfer systems into the formal financial sector will lessen the number of informal customers and transactions.

This in turn will allow governments to focus their resources on identifying individuals interested in informal systems only for their secretive nature. In this way, the increase in m-banking popularity may serve to doubly enable government efforts against criminals and money launderers.

GrameenPhone prepares IPO

Thursday, September 11th, 2008

GrameenPhone, the primary case study in You Can Hear Me Now, is preparing to sell $300 million worth of shares on the Dhaka and Chittagong stock exchanges in Bangladesh. The company, a subsidiary of Norway’s Telenor, is valued at $3.2 billion. Get more details from The Daily Star, Dhaka’s premier English-language daily.

The IPO, although very small by Western standards, is a significant step forward for Bangladesh’s capital markets, which have been strengthening over the part five years. “It will be a breakthrough for the country’s capital market history,” said Abu Ahmed, professor of the Department of Economics of Dhaka University. The IPO is planned for the end of September.

The fact that GrameenPhone, which is owned by Telenor, a publicly traded company in Norway, is offering shares in Bangladesh is significant because it gives Bangladeshis a chance to buy into one of the country’s strongest corporate performers. This has long been a bone of contention between Muhammad Yunus, the Nobel laureate and founder of Grameen Bank, which owns 38% of GrameenPhone, and Telenor, which owns 62%. At his Nobel acceptance in Oslo, Yunus made several “in your face” comments about Telenor. Yunus now asserts that the owners of Grameen Bank are entitled to buy 20% of the shares being offered and that they have the capital to do so.

This silly jousting aside, the IPO may well propel other telecoms to list in Bangladesh, including Egypt’s hyper-successful Orascom, which operates Banglalink.

Free cell phones offered to low-income Tennessee residents

Thursday, August 28th, 2008

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An AP story for a new project I’m involved with to get cell phones into the hands of people who need them, an innovative new program from Tracfone Wireless:

By LUCAS L. JOHNSON Associated Press Writer (August 18, 2008)

A cell phone company is offering free wireless phones and 68 minutes of free air time to more than 800,000 low-income Tennessee residents in a program aimed at ensuring they can make a call in an emergency.

Prepaid cell phone provider TracFone Wireless Inc. announced Friday that it’s launching its SafeLink Wireless program in Tennessee, which officials said would become the first state to have widespread, free emergency wireless service for poor people.

SafeLink provides eligible low-income households with a cell phone, access to 911 emergency services and 68 minutes of free air time for up to a year before customers If customers run through their 68 minutes, they can still call 911 (which is a free call) and they can purchase additional minutes for other calls at a discounted rate, said Jose Fuentes, director of government relations for Tracfone Wireless. The cell phone’s standard features include voicemail, text capability, call waiting, international calling to over 60 destination and caller ID.

John Taylor, a spokesman for Sprint Nextel Corp., one of the nation’s top three carriers, disputed Fuentes’ claim of sparse advertisement. He said Sprint participates in the Lifeline program by offering a discount on services and advertises on its Web site and through print, such as mailings. According to the FCC, 21 million households across the country qualify for Lifeline. “I’m elated that this program is providing needy families with access to basic cell phone service,” said Democratic House Speaker Pro Tem Lois DeBerry of Memphis, which has the state’s highest low-income population.

Fuentes said families may qualify if their household income is not above 135 percent of the federal poverty level, and if they receive assistance through government programs such as Medicaid and Supplemental Security Income.

Nicholas P. Sullivan, a visiting scholar at Massachusetts Institute of Technology, recently released a study (“Phoning in a Major Econmic Boost”) analyzing the impact of mobile phones on low-income households. He said the troubled economy makes the phones even more of an asset.

Tennessee Safety Commissioner Dave Mitchell agrees a cell phone is a valuable safety tool, especially when someone is traveling. “This program will allow drivers to call 911 if they encounter an emergency or get stranded while on the road,” he said. “I am thrilled that Tennessee is the first state in the country to offer this program and help keep our citizens safe.”

Harvard Social Enterprise Conference

Tuesday, March 13th, 2007

Here’s a report I submitted to the Development Through Enterprise blog at www.nextbillion.net:

“The 8th annual Harvard Social Enterprise Conference last Sunday (March 6) at the Harvard Business School drew a sellout crowd of 1,000 people. Cheryl Dorsey, president of Echoing Green, and Victoria Hale, founder and ceo of the Institute for One World Health, gave morning keynotes.

Echoing Green acts as an “angel for emerging social enterprises,” and has awarded $25 million to more than 400 entrepreneurs since 1987. Dorsey noted that when she graduated from medical school, she intended to practice medicine, but saw a Boston Globe story on the high incidence of infant mortality in Boston’s black neighborhoods. It was this “ZIP code as destiny” epiphany that led her in 1992 to start The Family Van, a community-based mobile-health unit that provides basic medical services to at-risk residents in Boston’s inner city neighborhoods, and earned her an Echoing Green fellowship.

Dr. Hale is an Ashoka Fellow festooned with awards from The Economist, Skoll Foundation, and Schwab Foundation, not to mention a MacArthur Fellowship. She is founder of the America’s first non-profit pharmaceutical company, which recently received Indian government approval (FDA approval in 2005) for a low-cost drug to combat Visceral Leishmaniasis, a deadly disease of the spleen and liver that occurs primarily in the Indian state of Bihar (as well as Nepal and Bangladesh). More “geography as destiny,” for in this state alone a sand fly bite injects the deadly parasite. She showed slides of children with inflated bellies trying to fight off infection, slides of Indian women and girls with red hair due to malnutrition. Because the disease is confined to a poor and remote region, it has not been on the radar screen for big pharma, but Hale has corralled industry to develop a low cost drug.

One World Health now has a $10, 21-day cure, but still has to deal with the issue of distribution and education. Hale notes that of all the big pharma companies who have tried to develop effective drugs to combat diseases in poor countries (Glaxo Smith Kline, Merck, Pfizer, Novartis, Eli Lilly), only Merck has succeeded—with its cure for river blindness in Africa. Hale is out to change that lamentable track record, and noted that “industry doesn’t know the world’s poorest people, doesn’t know what need doing, but they want to do well and do good. We need to ask, she says, ‘What do you need to engage? What are you afraid of?’”

The “Private Capital in Development” panel, moderated by HBS’s Michael Chu, former CEO of ACCION International, was superb. Sarah Alexander, executive director of EMPEA (Emerging Markets Private Equity Association), noted that $33 billion in private equity flowed into emerging markets in 2006, compared to $26 billion in 2005, $6.4 billion in 2004, and $3.5 billion in 2003. She also noted that the “barbarians at the gate” (Carlyle and Blackstone?) mentality was widespread in Europe and emerging markets, and that private equity’s image in developing countries was an issue for governments. They want the money; they don’t want the buyouts, the cut-and-run.

Yasminda Zaidman, a director at Acumen Fund a non-profit venture capital fund (one of my favorite oxymorons), says they use “philanthropic capital to show private capital the path.” She also mentioned the “lost year” that many social entrepreneurs face when they try to start a business and spin regulatory and financing wheels for 365 days. Acumen prefers loans to equity, as “it’s hard to see exits.” Milton Namude of the IFC split the difference, saying the IFC took a long-term horizon, using debt and equity when needed, that private equity and venture capital were a small piece of the puzzle. He urged students to “join the IFC and have it all!”

The “Past, Present and Future of Microfinance” panel, also moderated by Michael Chu, hit the many fissures in the microfinance industry. Nancy Barry, president of Women’s World Banking, started out by saying that Grameen Bank was a huge success but had not innovated on its original models, and that MFIs should not be “loan dispensers” but “financial intermediaries” that provided insurance, savings, and consumer finance. Jeffrey Ashe, manager of community finance for Oxfam America, noted that 6 of 7 borrowers come from a “handful of countries” and that his Saving for Change Initiative aims to promote savings (rather than lending) as a way of changing lives and mobilizing capital. Carlos Castello of ACCION International, spoke about the commercialization of microfinance. Of ACCION’s 33 partners, 28 are generating better than 20% returns. He pressed the idea that returns were key to sustainable success.

All panelists talked about the impact of commercialization, and saw a split in the industry between banks that moved further upstream (targeting the rich poor), and NGOs that moved further downstream (targeting the poor poor).

This conference moved the ball, however defined, forward.”

http://www.nextbillion.net

GrameenPhone wins global award

Wednesday, February 14th, 2007

GrameenPhone was presented with the GSM Association’s Global Mobile Award for “Best use of mobile for social and economic development” for its HealthLine telemedicine service. The award was presented to CEO Erik Aas during the GSM Association’s Annual Leadership Summit in Barcelona.

In acccepting the award, Erik Aas said:

GrameenPhone and the mobile industry represent a major part of the development of Bangladesh, and this initiative shows our commitment to the development of the country, the people and their well-being.”

The HealthLine service is an interactive teleconference between a GP caller and a licensed physician who will dispense information on lab tests and lab reports, drugs, and medical facilities.

GrameenPhone’s telemedicine project nominated for global award

Friday, February 2nd, 2007

Grameenphone Ltd. of Bangladesh has been nominated for the GSMA Best Use of Mobile for Social and Economic Development award 2007 for its HealthLine Service initiative. The HealthLine Service, implemented in cooperation with the Telemedicine Reference Center Limited, is a 24-hour Medical Call Center manned by licensed physicians and can be reached by dialing 789 from any GP number.

Doctors are on hand 24 x 7 to answer questions on medical emergencies, faciliites, drugs, and lab tests. Registered users can speak directly with a doctor about their specific condition. In a country where hospitals are few and far between, and travel is often difficult and time-consuming, this is a huge social benefit.

Registration costs Tk300 per year (about $5), and calls cost Tk15 for 3 minutes, Tk5 for every minute thereafter. (Tk60=$1.)

I discussed a fledgling telemedicine program with GrameenPhone chairman Khalid Shams while researching the book, but didn’t mention it because the program was not taking hold. It just shows you how quickly things are changing — six months later, the nascent program is well-enough developed to catch the eyes of the global GSM Association.

In 2000, GrameenPhone won the GSM in the Community award for its village-phone service, which extends telecommunications into remote rural areas. Village-phone ladies borrown money from Grameen Bank to buy phones, then lease time to villagers to pay back the loans.

The award winner will be announced at the GSMA conference in Barcelona in mid February.

The colorless corporate look

Tuesday, December 12th, 2006

The simmering dispute between the two shareholders of GrameenPhone, Norway’s Telenor (62%) and Bangladesh’s Grameen Telecom (38%), is about more than business and money–it’s about national identity.

From the bangla_ict Yahoo Group today, a pointed comment from Sayeed Rahman about Telenor replacing the red-and-green GrameenPhone logo with Telenor’s corporate logo about a month ago:

GrameenPhone is extremely successful in doing business in Bangladesh, with the previous Red and Green logo. The previous logo was consistent with Bangladeshi Flag. So now the necessity of changing logo is yet to be justified. People of Bangladesh used to love the logo, the brand name. In Bangladesh, GrameenPhone is not just a mobile company, its more than that. It’s a story of connecting the rural people with the world, revolutionizing the communication in a country like Bangladesh, contributing to the society in various helpful ways.

Meanwhile, Norway’s Aftenposten reported the day before the Nobel award that the dispute over majority control was not a clear-cut case, and was causing “embarrassment” for Norway’s politicians (Telenor Conflict Puts a Damper on Peace Prize Ceremony):

One of the co-founders of GrameenPhone supported Telenor, telling newspaper Dagens Næringsliv over the weekend that the firm’s shareholder agreement was “vague.” He also said that Grameen Bank failed to buy additional shares in GrameenPhone when offered them and didn’t protest when Telenor bought them up and raised its initial stake of 51 percent to the 62 percent it holds today.

Several Norwegian politicians have called the conflict “embarrassing” and the secretary of the Norwegian Nobel Committee tried to keep it off of the agenda at a press conference on Saturday.

I realize this is inside baseball, but it is highly unusual to have a Nobel award ceremony devolve into mulitnational boardroom politics. And I must say that when researching my book, the issue of Telenor’s “intention” to reduce its shareholding to 35% was a very loose thread, which now appears will shortly be snipped off or tied up.

Yunus: GrameenPhone as a “social business”?

Monday, December 11th, 2006

An excerpt from Muhammad Yunus’s Nobel Peace Prize acceptance speech, in which he publically prods majority owner Telenor to cede majority control to Grameen:

“Grameen Phone is a joint-venture company owned by Telenor of Norway and Grameen Telecom of Bangladesh. Telenor owns 62 per cent share of the company, Grameen Telecom owns 38 per cent. Our vision was to ultimately convert this company into a social business by giving majority ownership to the poor women of Grameen Bank. We are working towards that goal Someday Grameen Phone will become another example of a big enterprise owned by the poor.”

I wonder how this went over in Norway, where Telenor is the largest telecom company?

Based on my discussions with principals of GrameenPhone and Grameen Telecom, I don’t see this happening. But I do see a possibility that GrameenPhone, or some portion of it, will be listed on the Dhaka Stock Exchange, which would add 30% to the overall market cap and open up ownership opportunities for the people of Bangladesh, although not necessarily the Grameen borrowers. When? Who knows?

African governance prize worth $5 million +

Saturday, December 2nd, 2006

I just returned from the Emerging Markets Private Equity conference in London, where VC and private equity fund managers and investors from around the world gathered. Lots of talk about returns in emerging markets, which are outpacing those in the U.S.–by a long shot. The other big news, at least for people investing in Africa, was the recent announcement of a $5 million prize for “good governance” instituted by Mo Ibrahim, the founder of Celtel. The Mo Ibrahim Prize for Achievement in African Leadership is touted as the largest monetary prize in the world.

Celtel is the sub-Saharan African cellphone company that was bought by Kuwait’s MTC in May 2005 for $3.4 billion. That made good money for the investors, some getting spectacular multiples in return–and within Celtel created nearly 100 milionaires, many of them African. Dr. Mo, as Ibrahim is fondly known (or “just Mo” as he prefers to be known), is using some of his proceeds to encourage good governance in Africa.

The prize will go to elected leaders who eschew corruption, according to the Ibrahim Index, as designed by Prof. Robert Rothberg at Harvard’s Kennedy School of Government. The winner, upon leaving office, will receive $500,000 a year for 10 years, and $200,000 a year thereafter as long as he or she lives. The Ibrahim Foundation calculates that the prize will more likely be worth in the range of $8 million, assuming leaders live 20 years after leaving office.

Buy a cellphone & help treat AIDS in Africa

Thursday, November 2nd, 2006

A very unusual and innovative way to raise money for social causes has attracted such of the world’s best known consumer product companies, such as GAP, Converse, Armani Exchange, and Motorola. They are selling products under the band name Red and donating a percentage of profits to the Global Fund (a project supported by Tony Blair, Bono, the Bill and Melinda Gates Foundation, among others). Red is a brainchild of Bono’s. (Want to Help Treat AIDS in Africa? Buy a Cellphone, from the New York Times.) 

To date the Global Fund has raised $10 million in Britain, with which it is testing treatment of HIV-positive women and children in Rwanda. Red products are just hitting shelves in the U.S.

Bill Gates told the New York Times:

“Red is one of the first major efforts to tap more Americans to contribute to fighting AIDS a continent away. And they can do so simply, just by switching their cellphone or buying some of the clothing that’s part of the Red line.”

Says Ron G. Garriques, president of mobile devices at Motorola: “I don’t believe it’s giving up profit. What I believe is, it’s making more profit.”